Terms and Conditions
The important bits: how you can use our content, and what it’s (and isn’t) designed for.
1. Who We Are
Chatty Vets is operated by Brendan Ruban-Williams MRCVS and Charlotte Griffin MRCVS, a UK-based veterinary partnership.
For any queries, you can contact us at:
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2. Acceptance of These Terms
By accessing or using the Chatty Vets website, podcast, or associated content, you agree to be bound by these Terms and Conditions.
This includes (but is not limited to):
Browsing the website
Listening to podcast episodes
Reading blog content
Subscribing to newsletters
Submitting messages, voice notes, or other content
If you do not agree with these Terms, you should not use this website.
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3. Educational Content Disclaimer
All content provided by Chatty Vets is for educational and informational purposes only.
Our content:
Reflects real-world discussion and general practice experience
Is not intended to be comprehensive or definitive
Should not be relied upon as a sole source of clinical guidance
Nothing on this website or podcast:
Constitutes veterinary advice for a specific case
Replaces a full clinical examination or diagnostic work-up
Establishes a veterinary surgeon–client–patient relationship
Clinical decisions remain the sole responsibility of the treating veterinary professional.
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4. Intended Audience
Our content is primarily intended for:
Veterinary surgeons
Veterinary nurses and technicians
Veterinary students
While pet owners may access our content, they must always consult their own veterinary surgeon before making decisions about their animal’s care.
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5. Accuracy and Limitations
We aim to ensure that all information is accurate and up to date at the time of publication. However:
Veterinary medicine evolves continuously
Opinions and approaches may vary between clinicians
Content may become outdated over time
We make no guarantees regarding the completeness, accuracy, or ongoing relevance of our content.
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6. Limitation of Liability
To the fullest extent permitted by law, Chatty Vets and its operators shall not be liable for:
Any clinical decisions made based on our content
Any direct or indirect loss or damage arising from use of the website or podcast
Any reliance placed on information provided
Use of this website and its content is entirely at your own risk.
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7. Intellectual Property
All content on this website and associated platforms, including:
Podcast audio
Blog posts
Graphics and downloadable materials
Branding and logos
is the property of Chatty Vets unless otherwise stated.
Content may not be copied, reproduced, distributed, or reused without prior written permission.
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8. User Submissions
If you submit content to Chatty Vets (including voice notes, messages, or case discussions), you agree that:
You grant us permission to use, edit, and share that content across our platforms
You have the right to share the material
The content does not include confidential or identifiable client or patient information
You are responsible for ensuring all case material is appropriately anonymised.
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9. Sponsored Content and Partnerships
Some episodes, posts, or content may include sponsored segments or collaborations.
Where this occurs:
We aim to keep discussions clinically relevant and useful
Sponsorship does not imply endorsement
We retain editorial control over our content
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10. External Links
Our website and content may include links to third-party websites or resources.
We are not responsible for:
The content of external sites
The accuracy of information they provide
Any loss or damage arising from their use
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11. Privacy
Your use of this website is also governed by our Privacy Policy.
This includes how we handle:
Newsletter subscriptions
Personal data
Website analytics
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12. Changes to These Terms
We may update these Terms and Conditions at any time.
Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.
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13. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
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Final Note
Chatty Vets is built around honest, real-world conversations in general practice. These discussions are designed to support—not replace—clinical judgement.